FAQs - Domain

Below are some Frequently Asked Questions related to Domain:

• Do I need Web Hosting?
  A Domain Name without Web Hosting is like a business name without an office space. You need a web hosting account for your domain name to upload your website and to receive emails.

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• Why are there 3 kinds of web hosting plans?
  Our customers have different web hosting needs. Personal Web Hosting is mainly for a single user. Standard Web Hosting is for small-office/home-office with 2-5 users. And Business Web Hosting is for medium sized companies with 5-20 users.

• What is Disk Space?
  It is the allocated room you will be occupying our server.

• What is Monthly Transfer/Bandwidth?
  It is the amount of data moving in and out of our server due to your website. The number of visitors in your website and email usage will determine your bandwidth consumption.

• What are Sub-Domains?
  Sub-Domains are domain name extension placed at the beginning of the domain name. For example, wap.client.com is a sub-domain of client.com and 'wap' being the sub-domain extension. You are allowed to create unlimited sub-domains in our web hosting as long as you do not exceed your plan's disk space allocation.

• What are Email Accounts?
  It is the email address associated with your web hosting account. You are allowed to create 5 email accounts for Personal Plan and unlimited email accounts for packages other than Personal Plan as long as you do not exceed your plan's disk space allocation and/or bandwidth.

• What is a mySQL Database?
  mySQL is an open-source database. It is used to store information or serve dynamic data for your website. You are allowed to create unlimited number of mysql databases in all of our web hosting packages as long as you do not exceed your plan's disk space allocation.


• What happens if I exceed my disk space allocation?
  We will request you to upgrade your hosting plan and credit your account with the remaining unused portion. Or, you may simply delete unnecessary files to lower disk space usage.


• What happens if I exceed my bandwidth limits?
  Your hosting account will be suspended whenever the bandwidth limit is reached. It will be unsuspended on the first day of the next month. We highly recommend upgrading your hosting plan to provide ample bandwidth allocation for your website.


• What is CGI-BIN/Perl/PHP/SSI/Python?
  These are programming languages available in our web hosting service and a requirement for creating dynamic websites.


• What is CPanel+Fantastico?
  CPanel is a popular web-based control panel used to administer and/or manage your web site. All the facets in controlling your web site are available in CPanel like file management, logs, databases, email and so on. While Fantastico is an interface where open source applications like bulletin boards, chat rooms, forums, photo gallery, content management systems, etc. will be made available to you for easy installation.


• What is Web Mail Access?
  It is the ability to check email using your web browser.


• What is FTP Access?
  It is the ability to upload files to your web hosting account using the FTP protocol. Using FTP is faster uploading compared to CPanel's file manager.